1Acceptance of Terms
Welcome to st996, an online sports betting and casino platform operating under a valid licence. This Terms and Conditions document ("Agreement") governs your use of the website, mobile app, and all services provided by st996.
By accessing or using the st996 platform, you expressly agree to be bound by this Agreement along with Privacy Policy and Responsible Gaming Policy our, all of which are considered part of this Agreement.
If you disagree with any part of these Terms and Conditions, you are required to discontinue use of our platform. st996 reserves the right to modify this Agreement at any time, and it is your responsibility to review it periodically.
2Member Eligibility
To register and use st996 services, you must meet the following eligibility requirements:
- Age: You must be at least 18 years at the time of registration. st996 does not permit the use of the platform by underage individuals under any circumstances.
- Legal Capacity: You must have full legal capacity to enter into a legally binding agreement.
- One Account Only: Each individual is only permitted to hold one active account. Owning multiple accounts is a serious violation of these terms.
- Non-Employees: Employees, contractors, and immediate family members of st996 staff are not eligible to register as members.
- Accurate Information: All information you provide during registration must be accurate, complete, and up to date.
3Registration & Account Management
The registration process at st996 is simple and quick. You will need to provide valid personal information including your full name, email address, mobile number, and date of birth during registration.
St996 implements a Identity Verification (KYC) to ensure the safety of all members. You may be required to submit verification documents such as a copy of your identity card (MyKad), a selfie, or a recent bank statement when necessary, particularly before your first withdrawal request is approved.
- Password: Use a strong and unique password. Do not share your password with anyone, including st996 staff.
- Two-Factor Authentication (2FA): We encourage all members to enable 2FA for an additional layer of security on their accounts.
- Update Information: You are responsible for ensuring your personal information is kept up to date. Contact customer support if you need to make changes to your account details.
- Account Activity: You are fully responsible for all activity that occurs under your account.
Accounts that have been inactive for more than 12 consecutive months may be subject to an inactive account maintenance fee of RM10 per month, or until the account balance reaches zero, whichever comes first. A written notice will be sent to your registered email address before the charge is enforced.
4Deposits and Withdrawals
St996 supports a variety of local Malaysian payment methods for the convenience of our members. All transactions are processed in Malaysian Ringgit (MYR) with no currency conversion or hidden charges.
Accepted Deposit Methods:
- DuitNow (transfer & QR)
- Touch 'n Go eWallet
- Boost eWallet
- FPX (Financial Process Exchange)
- Domestic bank transfer (all major Malaysian banks)
Deposit Requirements: The minimum deposit is RM20 per transaction. No maximum limit is set for standard deposits, however amounts exceeding a certain threshold may require additional verification. Deposits are typically credited to your account within a few minutes.
Withdrawal Requirements: The minimum withdrawal is RM50 for each request. All withdrawal requests will be processed within 24 business hours upon completion of KYC verification. The first withdrawal requires full identity verification. st996 reserves the right to request proof of bank account ownership for security purposes.
Bonus funds and promotional credits are subject to separate wagering requirements as stated in the Bonuses and Promotions section below. Real money will be used first in every bet unless otherwise stated.
5Bonuses and Promotions
St996 offers a wide range of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.
- Wagering Requirement: Every bonus comes with a minimum wagering requirement that must be met before bonus funds can be converted into withdrawable cash. Wagering requirements typically range from 10x to 30x the bonus value, depending on the promotion type.
- Validity Period: Every bonus has a validity period that is clearly stated. Unused bonuses that expire within the specified period will be automatically forfeited without compensation.
- Betting Limit While Bonus is Active: While a bonus is active, the maximum bet per match or game may be capped at a specified amount as a measure to prevent bonus abuse.
- One Active Bonus at a Time: Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
Current promotions are regularly updated and can be viewed on the Promotions our. st996 reserves the right to modify, withdraw, or terminate any promotion at any time with reasonable notice.
6Betting Rules
All bets placed at st996 are subject to the betting rules set by the platform. It is the member's responsibility to understand these rules before placing any bet.
- Bet Validity: Bets are only valid once confirmed by the st996 system. In the event of a technical disruption during the bet placement process, any bet that does not receive system confirmation will not be recognized.
- Odds Changes: The odds displayed are those confirmed at the time the bet is placed. st996 uses a dynamic odds system that can change at any moment, especially in live betting mode.
- Match Cancellation: If a match or event is cancelled or postponed by more than 12 hours from the original scheduled time, all related bets will be voided and fully refunded.
- Odds Error: st996 reserves the right to void bets placed at incorrect odds due to technical errors or data input mistakes. Members will be notified and funds will be returned.
- Maximum Bet: The maximum bet limit for each market and sports event is set at st996's discretion and may change based on market conditions.
Feature Cash Out allows you to settle your bet before the event ends. The cash out value is calculated dynamically based on current odds and is final once confirmed by the system.
7Account Security
Your account security is st996's top priority. Our platform uses financial-institution-grade 256-bit SSL encryption to protect all your data and transactions.
- Member Responsibilities: You are solely responsible for keeping your username and password confidential. Any activity that occurs under your account is considered authorised by you.
- Unauthorised Access: If you suspect your account has been accessed without authorisation, contact our support team immediately via live chat for an immediate account suspension.
- Public Devices: Avoid logging in to your st996 account on public devices or unsecured public WiFi networks.
- Phishing: st996 will never ask for your password via email, SMS, or live chat. Be alert to phishing attempts claiming to be st996 representatives.
8Responsible Gaming
St996 is fully committed to the practice of Responsible Gaming. We believe wagering should remain an enjoyable form of entertainment and should never be a source of financial hardship or emotional stress.
We provide a range of self-control tools to help members manage their platform usage:
- Daily/Weekly/Monthly Deposit Limit: Set your own deposit limit to manage your spending.
- Loss Limit: Set a maximum loss limit within a defined period.
- Play Time Limit: Set a daily time limit for platform usage.
- Self-Exclusion: Request a temporary or permanent account suspension if you need a break from wagering activity.
- Self-Assessment Test: A self-assessment tool to help you identify whether your betting habits remain within a healthy range.
If you or someone you know is experiencing problems related to excessive gambling, please contact Talian Kasih at 15999 or visit the Responsible Gaming our for more information and support resources.
9Account Suspension & Closure
St996 reserves the right to suspend, restrict, or close any member's account without prior notice in the event of a breach of these Terms and Conditions, including but not limited to:
- Identity fraud or document forgery
- Multiple account ownership
- Use of unauthorized software or methods to manipulate game outcomes
- Money laundering or suspicious financial activity
- Abuse of the bonus or promotion system
- Abusive or threatening behavior toward st996 staff
- Underage violation – users under 18 years old
In the event of a legitimate account closure (not due to a violation), any remaining balance in your account will be refunded after the verification process is completed within 5–10 business days.
Members who wish to voluntarily close their account may contact our support team via live chat. All pending bets must be settled before the closure is processed.
10Limitation of Liability
St996 provides services in accordance with current technological capabilities. While we strive to ensure the platform operates without interruption 24 hours a day, we cannot guarantee uninterrupted availability under all circumstances.
- St996 is not liable for any losses arising from technical disruptions beyond our control, including network outages, scheduled server maintenance, or natural disasters.
- St996's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.
- St996 is not responsible for any financial decisions made based on information or odds displayed on the platform.
- Wagering is a risky activity. You acknowledge and accept that you may incur losses. st996 does not guarantee any profit from wagering activity.
11Privacy Policy and Data Protection
St996 takes the protection of your personal data seriously in accordance with applicable data protection laws. All personal information you provide is collected, stored, and processed in accordance with Privacy Policy our detailed.
In summary, your data is used to:
- Verify your identity and prevent fraud
- Process deposit and withdrawal transactions
- Provide effective customer support
- Send relevant promotional information (you may unsubscribe at any time)
- Meet legal compliance and reporting requirements
Your data will not be sold or shared with third parties for marketing purposes without your explicit consent. Please review Privacy Policy our for complete information on your rights as a data subject.
12Amendments & Applicable Law
St996 reserves the right to modify these Terms and Conditions at any time. Any material amendments will be communicated to members via email to their registered address or through in-app notifications at least 7 days before those amendments take effect.
Continued use of the st996 platform after an amendment's effective date constitutes your acceptance of the revised terms. If you disagree with the amendment, you have the right to close your account before it takes effect.
For any inquiries regarding these Terms and Conditions, please contact our customer support team, available to assist you 24 hours a day, 7 days a week via live chat on the platform.